Issue - meetings

A report was presented which explained that:

·           the implementation of the Northgate Public Services (NPS) Revenues and Benefits database (to replace the existing CAPITA system) had slipped from 31st March to 1st October 2021; and

·           a decision had therefore been taken by the Acting Chief Executive, under the urgency provisions of Standing Order 35, to extend the CAPITA software licence to the 30th September 2021.

The report explained the circumstances and rationale for the decision, together with cost implications (£42,000 for the contract extension and a £7,000 support fee following negotiations). It concluded with a summary of the main mitigations to ensure that the revised 1st October 2021 ‘go live’ date could be met.    

During the debate, Officers were requested to keep the Committee informed about whether user acceptance testing was on-track. Information about the original budget for the NPS project was also sought.

            R E S O L V E D – that:

A.    the decision taken under urgency powers to extend the CAPITA software licence be ratified; and

B.    an item be included on the agenda for the 6^th July 2021 meeting to enable the Committee to receive an update about progress towards meeting the revised go-live date (1^st October 2021) for the Northgate Public Services Revenues and Benefits database.