Issue - meetings

The Head of Policy and Communications presented a report that provided a performance and risk exception update for the Council’s four policy committees for Quarter 1 of 2024/25.  The following performance information was noted as being off target:

Community Services Committee

The performance indicator for street cleaning was off target at 80% (the target was 95%).

Housing Committee

HO2a: Average time taken to re-let local authority housing was off target by 31.6 days (the target was 25 days).  It was noted that this was negatively impacted by the length of time to let one bedsit, which was due to a lack of interest in the property.

HO4: The number of households living in temporary accommodation was off target at 48 (the target was 30 households).

Strategy and Resources Committee

SR3: Days taken to process Housing Benefit/Council Tax Benefit new claims. This was just off target by 1 day at 31 days (the target was 30 days).

SR5: The number of working days/shifts lost due to sickness absence (long and short term, rolling 12-month figures) was just off target at 7.27 days (the target was 7.1 days).

In response to the committee’s request, it was noted that a review of benchmarking data was underway to better demonstrate how the Council was performing against neighbouring or similar councils.

The Independent Person asked that the management team consider whether external factors and business continuity planning should be included on the Council’s risk register.

R E S O L V E D – that the committee had reviewed and noted the policy committees’ performance exceptions for Quarter 1 2024-2025 and the policy committees and corporate risks.